Cookie Policy
The Cookie Policy is an essential part of the website's rules and privacy policies. INSAION S.L. (hereinafter, “INSAION”), which we will henceforth refer to as the “Website”. By accessing or browsing the Website, or by using its services, you are automatically accepting the terms and conditions set forth in our legal rules and policies.
To make your browsing experience on our Website simpler and more effective, we want to inform you that INSAION, the owning entity, with tax identification number B22650832 and headquarters in Calle Cervantes, n 109, 08221 Terrassa (Barcelona), makes use of cookies that store and retrieve information in a similar way, which we will call "cookies" from now on.
Along these lines and with the intention of providing you with all the necessary information so that you can browse with confidence, we offer you the following informative summary that explains what cookies are, what types of cookies we use on our Website, and how you can configure or disable them at your choice.
This cookie policy was modified on 20/11/2025.
WHAT IS A COOKIE?
A cookie is a small piece of data, usually in the form of a text file, that a website requests your browser to store on your device. These cookies are used to remember information about you, such as your language preferences or login details.
Cookies play a fundamental role in the functioning of the internet by providing technical solutions that facilitate user navigation across various websites. It is important to note that they do not harm the user's computer or device. When enabled in browser settings, they also help identify and resolve potential website malfunctions. In addition to their technical function, cookies can have applications in advertising and analytics.
USE OF COOKIES BY THE WEBSITE OWNER
INSAION uses both first-party cookies, which are created directly by our domain, and third-party cookies, which come from external websites not affiliated with us. INSAION and are owned by third-party companies. These cookies are used for the specific purposes described below. Should we decide to implement other cookies in the future to improve our services, we will inform users accordingly in this policy, so we advise you to periodically visit this Cookie Policy page.
STRICTLY NECESSARY COOKIES
These are cookies that allow users to navigate a website, platform, or application and use various options and services available on it. For example, these cookies facilitate traffic control and data transfer, identify the user's session, provide access to restricted areas, remember items in an order, manage the purchase process, allow registration for events, ensure security while browsing, store multimedia content such as videos or audio, and enable content sharing on social networks.
Your consent is not required to install necessary cookies on your device to enable the features you use. Their use is justified by the need to provide the requested services. If you choose to disable or block all cookies in your browser, your browsing experience on the Website may not be optimal, and some of the Website's features may not function correctly.
FUNCTIONALITY COOKIES
These are cookies that allow users to access the service with predefined general characteristics, taking into account their device settings or previous choices. This includes aspects such as the selected language, font type, and image layout depending on whether the service is accessed from a computer or a mobile device, among others.
Preference cookies are automatically set when you visit the Website or make personalization choices. This ensures that the content is tailored to your specific needs. For the use of these cookies, INSAION does not require your consent, as the information collected does not have a significant impact on your privacy and is essential to making our content appealing, which is based on our legitimate interest.
PERFORMANCE COOKIES
These cookies collect data about how visitors interact with the website, such as the most visited pages, the detection of error messages on web pages, the sections they access, and the buttons they select. It is important to note that the information obtained through these cookies does not identify visitors; it remains anonymous because it is aggregated. The purpose of these cookies is to compile statistics and reports that help improve website performance.
We also inform you that some of the analytical cookies used are provided by Google Analytics. You can find more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
You can prevent the use of Google Analytics in connection with your use of the Website by downloading and installing the browser add-on available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB
TARGETED COOKIES
These cookies store data about how users behave online, collected by constantly monitoring their browsing patterns. This allows for the creation of detailed profiles that are used to personalize advertising, both on this website and on other third-party websites.
LIST OF COOKIES USED BY THE WEBSITE
This website uses cookies for the following purposes:
STRICTLY NECESSARY COOKIES
These cookies are essential for the website to function and cannot be disabled in our systems. They are typically set in response to your actions in order to provide you with services, such as personalizing your privacy preferences, logging you in, or completing forms. While you have the option to configure your browser to block or alert you about these cookies, please note that this may affect the performance of certain parts of the website. If you disable or block all cookies in your browser, your browsing experience on the website may not be optimal, and some of the website's features may not function correctly.
It is important to note that these cookies do not store any personally identifiable information.
| Name | Type | Description |
|---|---|---|
| refresh_token | Own | Securely maintains the user’s session and allows generating new access tokens without re-login. |
| appToken | Own | Stores the active JWT access token required to make API requests. |
| awaitingStripeWebhook | Own | Used temporarily during the registration process to track subscription status confirmation. |
FUNCTIONALITY COOKIES
These cookies enable greater functionality and personalization of the site. They can be set by us or by third parties whose services we have integrated into our pages. If you choose not to enable these cookies, some of our services may not function optimally.
| Name | Type | Description |
|---|---|---|
| userName | Own | Caches the user’s display name to show it immediately in the UI. |
| rememberMe | Own | Remembers the user’s preference to stay logged in across sessions. |
| alarms.lastTab | Own | Remember whether the user was viewing “Alarms” or “Incidents” to restore the view on return. |
| LAST_DASHBOARD_STORAGE_KEY | Own | Remember the ID of the last dashboard the user viewed. |
| storageKey | Own | Persists custom dashboard layouts and configurations. |
PERFORMANCE COOKIES
These cookies allow us to track visits and traffic sources, enabling us to evaluate and improve the performance of our website. They provide us with information about the relative popularity of different pages and the number of people accessing the site. It is important to note that the information collected by these cookies is aggregated and therefore anonymous. If you choose not to allow these cookies, we will not be able to determine when you visited our site, which would limit our ability to analyze your usage.
| Name | Type | Description |
|---|---|---|
| _clck, _clsk | Third Party | Tracks user sessions, heatmaps, and interactions to analyze application performance and user behavior. |
| _ga, _ga_[MEASUREMENT_ID] | Third Party | Google Analytics cookies used to distinguish unique users, measure traffic, and track user engagement. Expires after 2 years. |
| _gid | Third Party | Google Analytics cookie used to identify unique sessions. Expires after 24 hours. |
| _gat, _gac_[MEASUREMENT_ID] | Third Party | Google Analytics cookies used for rate limiting and campaign attribution. Expire after 1 minute to 90 days respectively. |
TARGETED COOKIES
These cookies may be present throughout the website and are installed by our advertising partners. These companies use them to build a profile of your interests and deliver relevant ads on other sites. It is important to note that these cookies do not store direct personal information, but rather rely on uniquely identifying your browser and internet device. If you choose not to allow these cookies, you may receive fewer personalized ads.
| Name | Type | Description |
|---|---|---|
| YouTube | Third Party | These cookies are set only if you interact with a YouTube video embedded on our website. They are used by YouTube to track views and user preferences. |
STORAGE PERIODS
The cookies used by INSAION will remain on your device for the period required to fulfill their original purpose, not exceeding 2 years. However, you always have the option to delete them using your browser settings, as detailed in the “HOW TO SET, REJECT OR BLOCK COOKIES” section of this policy.
INTERNATIONAL TRANSFERS
Certain personal data collected through third-party cookies may be subject to international transfers. In these cases, we want to assure you that the necessary security measures will be implemented to preserve the confidentiality, integrity, and availability of this information. For further details on the international transfers carried out by each third party, we recommend that you consult their privacy policies via the links provided in the settings panel.
HOW TO CONFIGURE, REJECT OR BLOCK COOKIES
We have enabled a settings panel for the cookies used on the Website, which you can access via the following link. Through this tool, you have the option to accept all cookies, reject all cookies (except those technically necessary for the website to function), or configure them individually.
You have the option to prevent cookies from being stored using your browser settings. You can also configure your browser to notify you when a server attempts to save a cookie.
- In Microsoft Internet Explorer, you'll find the option in the Tools menu > Internet Options > Privacy > Settings. To learn more, visit: Block or allow cookies or How to manage cookies in IE9
- In Firefox, you'll find the option in the Tools > Options > Privacy > Cookies menu. To learn more, visit: Enable and disable cookies
- In Chrome, go to Settings > Advanced settings > Privacy. To learn more: Manage cookies and site data
- In Opera, you can configure the browser under Security and Privacy. To learn more, visit: Cookies in Opera
- In Safari, you'll find the option in the Preferences/Privacy menu. To learn more, visit: Manage cookies in Safari
USER RIGHTS
Please see our Privacy Policy for more information on how INSAION processes your data.